James Hardie Siding - Hardiplank siding 50 Year Warranty? Don't count on it!!!
I bought 100 sticks of hardiplank in the late 90's with the plans of residing my garage. It has (haha) a 50 year transferable warranty, American company...plus they had a piece of siding sitting in a jar of water on the counter at the store which they claim was there for 5 years. It was expensive, but hey, 50 year warranty. What could go wrong.
Well I went to (finally) put it on and it crumbles to dust. Way to fragile to use. I call the company and I have to fill out papers, send pictures, find the original receipt (yeah, who has that 18 years later- but I did!!). Then they call and deny the claim, saying because it wasn't installed, they won't honor their 50 year warranty. They say it would have to have been kept in dry storage for them to honor it.
I told them the lumber store keeps it in a bottle of water and they claim it's still warranted! I told her to send me the warranty info from the 90's, she promised she would, but never did.
Hardiplank makes a great product, but when they boast about their warranty and standing behind it, it is a big lie!
Monetary Loss: $700.